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Performance Improvement

A core focus of the Iowa Primary Care Association’s work is to support quality primary care services in Iowa. Performance improvement (PI) activities, information and resources are provided to member health centers and partners to help address clinical, management, operational, finance and governance functions that can be impacted by continuous quality improvement/assurance processes. Our quality program’s activities are designed to promote the sharing of ‘best practices’ and improve communications between professionals across the state. Clinical performance outcomes, financial operations benchmarks and performance outcome data standards for measuring health center performance are all areas of growth. We are working to help strengthen the quality improvement infrastructure of each health center and align the federal funding and reporting requirements to emerging areas of emphasis such as patient centered medical home and meaningful use. Additionally, we work to position health centers to make sure the entire population is healthy and will strive to meet the Healthy People 2020 Goals.

 

Risk Management

The Iowa PCA recommends risk management education and service goals, and corporate compliance training for health centers. We work to support health center risk management and patient safety programs that function as part of the facility’s operations and its organizational quality assurance plan. Risk management includes the clinical and administrative activities undertaken to identify, evaluate, and reduce the risk of injury to patients, staff, and visitors, and the risk of loss to the organization itself. The Federal Torts Claim Act (FTCA)

For more information, contact Sarah Dixon at (515) 333-5013 or sdixon@iowapca.org.

 

Toolkit: Adolescent Transition of Care 

The process of moving from pediatric to adult-oriented medicine is known as the health care transition. As young people mature and personal and medical needs change, it is important for them to receive age-appropriate care. Research shows that supporting adolescent patients during transition, particularly those with specialized health needs, can improve outcomes and decrease the cost of care due to hospitalization or poor disease management.  However, facilitating a smooth transition can be challenging. This toolkit contains the methodology for implementing a performance improvement (PI) project related to transitioning within a community health center, as well as helpful tools and resources for clinicians and support staff.

In addition to delivering the best care for adolescent patients, part of becoming recognized as a Patient Centered Medical Home is helping coordinate care transitions. The NCQA guidelines state that a medical home should “collaborate with the patient/family to develop a written care plan for patients transitioning from pediatric care to adult care.” A well-timed, well-planned, and well-executed transition from child- to adult-oriented health care empowers youth to assume adult roles and activities. For this reason, ongoing transition planning should be incorporated into future care for all youth and young adults at community health centers.

 

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