Provider Toolkit
Together with Iowa HHS, we have developed a Provider Toolkit to help educate providers and partners about changes to the Behavioral Health Statewide System.
These materials can be used to educate your teams, patients, partners, and other stakeholders. Additional materials and training content will continue to be added.
System Navigation
Printable documents outlining the Iowa PCA’s System Navigation system and services for community partners.
BH System Overview
Shareable flyers and slide decks outlining the new service system, roles & responsibilities, and provider payments.
Social Media Toolkit
Social media graphics and copy for communicating about the new system with patients and the public.
Community Based Organization (CBO) Guidance
Iowa HHS has developed new contract guidance documents to support organizations contracting with the Iowa PCA for behavioral health services.
SNMIS Billing and Companion Guides
The SNMIS Billing and Companion Guides are designed to support your successful use of the SNMIS platform for filing claims for SUPTRS, Behavioral Health, and Non-Medicaid LTSS Disability Services.
Updated fee schedules are located in the SNMIS Billing Guide.
Invoicing and Billing Guidance for Community Based Organizations
Available to support organizations on how to submit invoices for contracted services and reimbursable mental health commitment-related expenses.
Provider Grievances and Appeals Process
This guide provides clear instructions for submitting provider grievances and appeals under the Iowa PCA Behavioral Health Administrative Services Organization (BH-ASO) framework. It is intended to ensure a fair, timely, and confidential process for addressing provider concerns related to administrative, contractual, or operational matters.
